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Brain + Heart = Empathy.

This is Friday, a forum for the Human Connection.

“Empathy is really important. Only when our clever brain and our human heart work together in harmony can we achieve our true potential.”— Jane Goodall Sometimes we need a boost to keep going through a rough patch. And sometimes we're doing OK and it's someone near us who needs that boost. And sometimes reaching out changes everything.

Most riders moved away from a man acting erratically on a Vancouver rail car, but a 70-year-old woman extended her hand and soothed him with the simple power of touch and human connection.

Take a look...

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